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If you are a website administrator and use services like SiteLock or Sucuri Website Firewall for your site, you may need to add “ftp.” to the beginning of your Fully Qualified Domain Name (FQDN) to make a successful connection using FileZilla and other file transfer clients. If that is the case, check out our article on the best SFTP/FTPS servers.
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If you are the administrator of the server that’s having issues and you suspect configuration is part of the problem, you might want to test out other SFTP/FTPS servers. Note: While bumper stickers and t-shirts will tell you port scanning isn’t illegal, if you’re looking to err on the side of caution, only run port scanners against servers you are authorized to scan. SolarWinds Port Scanner isn’t as advanced as nmap, but it has a good feature set in its own right and is easy to get started with.
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If nmap is too advanced for you to use, review our definitive guide to nmap or consider using SolarWinds Free Port Scanner. If you need to drill down further and check what ports are open on the file server over the network, consider using a tool like nmap to troubleshoot.
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Windows Firewall) or antivirus programs are not interfering with your connection or blocking the “filezilla.exe” application. The “netstat” command we covered in our network troubleshooting tools article might be helpful here.
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To confirm if that is the case, contact the site’s administrator (or keep reading to learn about some port scanners that might help). You should also keep in mind that it is possible that the site administrator changed the default port for the site and you’ll need to use a non-standard port number. In short, explicit FTPS is the more modern version and starts with a standard FTP connection, while implicit FTPS listens on a separate port and assumes the connection is encrypted from the beginning. For those of you unfamiliar with the two FTPS types, check out this FileZilla Wiki.
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It’s worth noting that explicit FTPS often uses port 21, but implicit FTPS uses port 990. To change a port number in FileZilla, simply input the numerical value in the Port: field as illustrated below in the control panel. However, it’s possible a switch from port 22 to port 21 may resolve your issue too. It’s more common that switching from port 21 to 22 resolves the issue since port 21 is often blocked by ISPs and IT teams. Sometimes, simply switching the port you are using can resolve the ECONNREFUSED message.
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Why FileZilla cannot connect with the server?įileZilla is a popular, free, and open-source FTP, FTPS, and SFTP client used to upload and download files. If that doesn’t work or if you’re interested to learn why it worked, keep reading as we’ll cover that fix and other common solutions to this issue here. Then try again to connect to the host IP address or domain you wish to access. If you’re looking for a quick fix to “ECONNREFUSED – Connection refused by server” FileZilla error messages, try changing your port number from 21 (default FTP port) to 22 (default SFTP port) or vice versa, as that is one of the most common fixes.